eGenya 1.60.0

What’s New

• Tenant Messaging Flags (Internal)

Turn WhatsApp and email on/off per tenant from the admin screen. When enabled, SUPER ADMINS see a dashboard icon for quick access. Internal use only; no changes for standard users.

• Messaging Whitelist (Internal)

Restrict messaging in development with an admin-editable whitelist of allowed emails and phone numbers. This prevents unauthorized notifications and alerts during testing, and can be updated anytime from the admin UI.

• Ticketing — Email Notifications

Requesters receive an email when SSGG posts a public comment or changes a ticket’s status. SSGG is notified when the requester adds a public comment, so both parties stay informed automatically.

• Ticketing — Simplified Requester View

The requester experience is streamlined to the essentials. “My Requests” opens by default after sign-in, and only “My Requests” and “New Request” are visible—no other menus.

• SSGG Product Selector

SSGG users can switch between their eGenya products or open a dashboard for any tenant in their organization from a single selector. Quick, one-click navigation without losing context.

• Multi-Tenant Incident Workflow

Scan a QR to view all available tenants for that organization and choose where to act. Submit incidents across tenants in one guided flow with built-in permission checks. Fully tested end-to-end, with minor stability fixes included.

For any questions or feedback about this release, please contact our support team. Thank you for using eGenya.

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